Automation

Transforming Processes with Automation Solutions

Understanding Automation in Banking: The Role of RPA

There are various automation products available, often involving multiple types of technologies. One of the most common and impactful is Robotic Process Automation (RPA).

What is RPA?

Robotic Process Automation (RPA) is a transformative technology that uses software robots, or "bots," to automate repetitive, rule-based tasks traditionally performed by humans. These bots interact with digital systems and applications just like a human user, enabling financial institutions to streamline operations, reduce errors, and allocate human resources to more strategic initiatives.

How Does RPA Work with Your Core Banking Platform?

RPA can automate tasks within any core banking system—Fiserv Premier, FIS, Horizon, Jack Henry, and others. When deployed, RPA bots interact with your core platform just as a human would, ensuring all audit trails and data history are maintained—an essential factor for regulatory compliance and audits.

To enhance compliance and governance, RPA can also be integrated with Process Management systems and other automation tools, ensuring seamless tracking, reporting, and risk management.

By leveraging RPA, financial institutions can drive efficiency, reduce manual workloads, and maintain compliance while optimizing their core banking operations.

This version is more concise, professional, and tailored for a financial audience. Let me know if you'd like any refinements!

How can we help?

Whether it's HuLoop or Nintex, Banking Tech Partners brings deep expertise and certified consultants in both platforms. Our team has spent years delivering tailored automation and workflow solutions specifically for the financial services sector, helping institutions streamline operations, improve compliance, and drive efficiency across their organizations.

Contact us today for a no-obligation consultation.

Use Cases

Account Maintenance

General account maintenance such as Responsibility Code updates, Debit Card Status changes, and 1098 Reporting ensures that customer data is accurate and compliant.

Card Management

Managing hot card operations accelerates the resolution of lost, stolen, or compromised cards, ensuring prompt deactivation to prevent fraud. By automating this critical process, banks can enhance security, reduce operational risks, and provide swift, seamless service to their customers, all while freeing up human resources to focus on more complex and value-added tasks.

Compliance and Reporting

Ensure accuracy and compliance with automated reporting tools, reducing the burden on staff and improving regulatory adherence.

Fraud Monitoring

Automate the monitoring and flagging of accounts for suspicious activity based on user-defined criteria.

Merger & Acquisitions

Going through a merger or acquisition? Using RPA to handle an acquisition streamlines the complex integration process by automating data migration, compliance checks, and system harmonization. This results in faster, more accurate integration, reduced operational risks, and minimized disruptions, ensuring a smoother transition, and enhanced operational efficiency.

Check out this idea:
Transaction Review by Department

Transaction Review by Department Business Need: A financial institution using the Fiserv Premier core, specifically the Transaction Management System (TMS) module, requires a structured transaction review process by department. However, the system-generated report does not categorize transactions by department or employee, making it difficult for managers to review activity efficiently. Current Challenge: •The TMS report does not include department grouping or employee-based breakdowns. •Manual review requires significant time and effort to extract relevant details. •Lack of automation leads to delays in oversight and potential compliance risks. Solution: Implement Robotic Process Automation (RPA) to: •Extract employee and transaction details from the raw TMS report. •Classify transactions by department and employee based on predefined rules. •Generate department-specific transaction reports. •Distribute reports via email to the respective department managers for review