Unlocking Efficiency with Fiserv's Business Process Manager (BPM)

Fiserv's Business Process Manager (BPM) is a tool designed to streamline and automate complex business processes in the financial services sector for new account opening and file maintenance. When implemented effectively, BPM can transform the way your institution manages workflows, reduce manual effort, and ensure compliance with industry standards.

Key Benefits of an Efficient BPM Setup

• Increased Productivity: Automate repetitive tasks and reduce manual interventions, allowing staff to focus on higher-value activities.

• Enhanced Compliance: Ensure adherence to regulatory requirements by creating standardized processes.

• Improved Accuracy: Minimize errors through automation and built-in validation checks.

• Better Customer Experience: Faster processing times lead to improved service delivery and customer satisfaction.

  
  

Integration with Fiserv Director

Fiserv BPM can seamlessly integrate with Fiserv Director, a leading enterprise content management (ECM) solution from Hyland, offering advantages over other ECM platforms through its deep compatibility with Fiserv's financial systems. This integration provides:

• Direct Document Access: Retrieve and manage documents directly from BPM workflows.

• Automated Document Storage: Automatically store and index completed process documents in Director.

• Enhanced Collaboration: Share documents and process data across departments for better decision-making.

• New Account Review: Leverage Document Tracking and Workflow to streamline the review process.

The Setup Challenge: Expertise and Continuous Improvement

While the benefits of BPM are significant, setting it up effectively requires careful planning and expertise. BPM implementation involves:

• Defining Clear Requirements: Establishing precise process flows and goals.

• Initial Configuration: Setting up workflows, decision points, and automation rules.

• Ongoing Optimization: Continuously refining the system to improve performance and adapt to changing business needs.

Why Partner with Banking Technology Experts?

Implementing BPM correctly can be complex and time-consuming due to the need for precise process mapping, automation rule configuration, and compliance considerations. Banking Tech Partners can simplify this process by:

• Expert Configuration: Designing and implementing optimal workflows tailored to your requirements.

• Avoiding Common Pitfalls: Leveraging experience to prevent frequent issues like overcomplicated workflows or missing compliance checkpoints.

• Ongoing Support: Providing continuous enhancements and training for your staff.

Get Started with BPM Today

You provide the requirements; we deliver the most effective BPM setup to drive your institution’s success. Let our experts help you streamline operations, improve compliance, and maximize efficiency.

Reach out to Banking Tech Partners today to learn more about how we can help you get the most out of Fiserv's Business Process Manager.

Don't wait—call us today and discover how our BPM expertise can drive your success!